Delivery & Returns
Shipping and Delivery
UK: Packages will be sent via Royal Mail Second Class Post at a cost of £2.99 per delivery. Your order will be dispatched within 1-2 business days.
EU/Worldwide Delivery: We regretfully cannot send to countries outside of the UK at this time. Please contact us at email@example.com for more information.
Please be aware that it might take 3-5 business days before your order is dispatched from our warehouse. Orders containing any pre-order items will be shipped together and therefore will not be shipped until all items are in stock.
How to return an item
If you are unsatisfied with your products we can offer you a refund or exchange provided that the products are returned in perfect condition.
Items should be returned in pristine condition in the original packaging within 21 days of purchase. If you are posting the item back to us, we recommend that you use a secure, trackable method as we cannot be held responsible for goods lost in transit. Please retain proof of posting.
Please note that, with the exception of faulty items, Dineosaur Ltd is not responsible for the cost of return postage. Please contact us to arrange a return at firstname.lastname@example.org